Frequently Asked Questions
Find answers to common questions about Sawari Ride, including booking, payments, safety, and more.
General
Sawari Ride is a reliable ride-sharing and logistics platform in Nepal that connects passengers with drivers for quick, affordable, and safe transportation.
You can create an account by downloading the Sawari Ride app from the Google Play Store or Apple App Store, and signing up using your mobile number.
Yes, Sawari Ride operates 24/7, depending on driver availability in your area.
Rides & Booking
Open the app, set your pickup location and destination, choose your preferred vehicle type (Bike, Car, etc.), and confirm your booking. A nearby driver will be assigned to you.
Yes, you can easily book a ride for others (like your parents or family) using their name and phone number. The driver will be able to contact them directly.
When there is an active booking, the 'book a ride for other' button shows the status. Tapping it allows you to track the trip progress of your booked ride in real-time.
Payments
You can pay using cash directly to the driver at the end of the trip, or via integrated digital wallets like eSewa and Khalti.
Yes! You can use our QR ride booking feature by scanning a Sawari QR code to instantly set your destination and book a ride seamlessly.
Safety & Support
Yes, all Sawari Ride drivers undergo a strict background check, and their vehicle documents are verified before they are activated on the platform.
You can contact your driver directly through the app history within 24 hours of your trip. If you are unable to reach them, please contact our support team immediately.
You can reach us through the 'Help' or 'Support' section in the app, or by visiting our Contact Us page on the website.